What Happens If Your IT Guy Gets Hit by a Bus?

Political cartoon showing the death of a company’s IT support after relying on a single technician

Many small businesses rely heavily on one person to manage their technology. Sometimes it’s an internal employee who “knows computers.” Other times it’s a long-standing IT provider who has handled everything for years. As long as things are working, this setup feels efficient and cost-effective. The problem is that it also creates a major hidden […]