The New Way to WorkSupportProtect
With our custom platform and strategic industry relationships for managing the technology your business relies on we are at the ready to resolve business impacting issues with ease.
For just over 10 years Better IT Now has been in business supporting business owners and institutions along with residential clients across Long Island providing technical support and consultation services. Having worked with dozens of businesses, hundreds of users, and answering 1000’s support tickets over the years there isn’t much we haven’t seen or worked on. We strive to bring enterprise solutions and features to the small and medium-sized businesses of Long Island and help them grow to be strong and to leverage the solutions available to them.
Over the years we have developed what we like to call the “6 Pillars”; these pillars allowed us to break down the necessary services, products, and features businesses rely upon on a daily basis. From here we have spent years building our platform, vetting different solutions and vendors, so we could develop a reliable stack focused on the best practices and recommendations from these vendors to build not only a strong IT department for you but a solid MSP and Technology consultation partner for your business.
About our Founder
Our Managing Partner and founder Dean Bossert has been working in IT since he started his first job as a Junior network engineer for Nassau Community College and eventually moved up to a senior position there. From there he moved on to being a network administrator and eventually the CTO for a large mortgage brokerage firm where he would be the support head and project manager for upwards of 1,200 employees in 6 locations across the United States and Puerto Rico. After leaving the corporate world he took a Senior Engineer and NOC Manager position and got his first taste of the Managed Services Provider business model helping businesses like yours.
When you partner with Better IT Now you get a few things that come with it… you get an IT Department, the ability to work with and not against a vendor, with professionals who are experts in their field, along with a predictable budget which can help to lower costs overall! For most small and medium-sized businesses either the owner or one of the staff members becomes the “computer whiz”. Understanding technology is our job… by partnering with us you can spend less time working for the business and more time working on your business.
The mission of Better IT Now is simple. As an MSP our goal is to provide businesses with not only the best possible IT Support and assistance with their technology when you are experiencing issues, but we try to take it a step further. Our Managed Services platform allows us to monitor and maintain your businesses technology with real time reporting so we can offer you a truly proactive solution with which we try to predict the needs of your business to help limit unexpected downtime and reduce the stress of growing pains. With Better IT Now at your side you will be able to spend more time working your business versus for your business!